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Soft Skills and Behavioral Training

Soft Skills and Behavioral Training

Effective communication and interpersonal skills are two important factors which determine the growth of a professional and his success in the business environment. Managers are desired to know people management at work place (peers, subordinates, superiors, clients, suppliers, etc.) and pursue the work through Emotional Intelligence (EI) and run the operation smoothly. Soft skills provide strong conceptual and practical framework to build, develop and manage teams. This training helps in building and improving skills in communication, the effective use of English, business correspondence, presentations, team building, leadership, time management, group discussions, interviews, and inter-personal skills. The training is conducted in a very informal, interesting, and interactive manner, which gives ample scope for the participants to interact with each other and face a wide variety of issues, topics, and situations that they are likely to come across as managers.

Leadership

ORGANISATIONAL LEADERSHIP

Topics Covered

  • Employee Engagement Techniques
  • Employee Motivation
  • Mentoring and Coaching
  • How to Build Organizational Culture?
  • Strategic Decision Making
  • Strategic Leadership

 

 

 

 

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PERSONAL LEADERSHIP - Leading Yourself before Leading Others

This program is designed for working professional managers who want to be better in leading and motivating themselves and others.

Personal Leadership Topics

  • Know your Personality
  • Professional and Business Etiquettes
  • Verbal and Non verbal corporate communication
  • Interpersonal Skills, Listening and Questioning Skills
  • Team Player and team Leader
  • Time and Stress Management
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Team Leadership

TEAM LEADERSHIP – Leading from the front

Topics Covered

  • What are Managerial Competencies
  • Effective Supervisory Skills
  • How to lead a Team or Team Building Skills
  • Superior Customer Service
  • Behavioral Interviewing Skills
  • Presentation Skills
  • Creative Thinking and Problem Solving Skills
  • Analytical Thinking Skills
  • Conflict Handling Skills
  • Effective Decision Making Skills
  • Negotiating Skills
  • How to Conduct Performance Appraisal?
  • Emotional Awareness and Emotional Intelligences
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Training programs